Jody hoffer gittell biography of william
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Transforming Relationships for High Performance - by Jody Hoffer Gittell (Hardcover)
About the Book
Faced with performance pressures, organizations have critical choices to make. Will they turn to low-road strategies, such as cuts in pay and perks, or will they rise to the challenge of pursing positive change? As this book shows, high-road approaches rely on building human and social capital to create new value. This book shows how to cultivate the high-quality connections required to go this route by using the road-tested tools of relational coordination.
Book Synopsis
Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost.
This book offers a road-tested approach for delivering these outcomes through positive organizational change. Its message comes just in time, for too many companies have gone the way of low-road strategies, such as cutting pay and perks, and working harder not smarter. Drawing on her path-breaking research, Jody Hoffer Gittell reveals that high performance is fundamentally relational--rooted in both human and social capital.
Based on this insigh
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New Faces: Trustees
Eliot Circular
Welcoming two new trustees to the board.
Dr. Jody Hoffer Gittell ’84
Jody is a professor at the Heller School for Social Policy and Management at Brandeis University and director of the Relational Coordination Research Center. Her research focuses on how coordination by frontline workers contributes to quality and efficiency in service settings, with a particular focus on airlines and health care. Jody earned a BA in political science from Reed in 1985, an MA in political economy from the New School for Social Research in 1991, and a PhD in human resource management from MIT in 1995. She serves on the advisory board for Families First and the board of directors for the Labor and Employment Relations Association. Her most recent book is Sociology of Organizations: Structures and Relationships. Jody’s husband, Ross Gittell, is a professor of management at UNH. Jody and Ross live in Portsmouth, New Hampshire, and they have two children.
Dr. Dennis J. Henner
Dennis is a managing director of Clarus Ventures, a life sciences venture capital firm. He has nearly 30 years of experience in the health care sector. He was a general partner in the health care venture capital firm MPM Capital and an executive at Genentech, where